Call Fed Ex and have them investigate and do a driver follow up. As of January 2, the package is still not delivered. I will never use Fedex again. A Texas man's surveillance camera catches someone allegedly taking a sweater for the man's son from the man's doorstep. Does it show a pickup scan? Here is the issue: I placed an order with Comcast. This only works if the thief doesn't know to disconnect the tracking module though. When a certain package takes a detour, LateShipment.com sends out an alert to the sender and the receiver. I'm surprised Adidas didn't require a signature as most of their shipments do. I just know that all I was doing was expecting a replacement device, and I had no saying in the choice of the courier and the delivery mechanism. If your tracking information shows that your package was delivered, but you can't find it: Within 48 hours of expected delivery. I did not. FedEx drivers transport our important packages in record time, but even this job has secrets. You can try to appeal the claim, but in my experience they’ll most likely deny it again. Jul 24, 2020 #52 I had an issue with FedEx … After speaking to several people in their Customer Service Dept and at the local distribution center, they have come to the conclusion that the package was stolen. It doesn't appear in any feeds, and anyone with a direct link to it will see a message like this one. They had big balls for this one! First check with your apartment office as they may have been delivered there, but should have been scanned that way. B. Benny. I got home at 6:30pm and there was nothing there. All I know is that I put my trust in Sony, and whether they trusted FedEx or package insurance or anything else, “to us, it is delivered even if it is not actually delivered” is not a proper response. The driver stole the package (possible but not likely) 2.) FedEx is so short handed during the shipping crush of the pandemic that they’ve been renting out vans from local rental car places just to deliver packages. I heard from a friend of mine that something similar happened to the google phone she ordered, that was supposed to be delivered by fedex around the same time as mine. This helps you foresee a delay and handle it proactively. Fed ex lost or stole my Xbox if no movement of ur package after four days you can contact the shipper for refund or replacement. 3.) Platinum Supporting Member. After it didn't come on the 1st, I called FedEx. Steps to follow when your package shows delivered, but you’ve not received it. If the shipper didn't require a signature and the packages were stolen from your house, then you can try calling the shipper and see if they will do anything. In a video that’s now posted on YouTube and circulating around Reddit, the Grinch in a brown uniform drops off a parcel at Alverson’s door and then soon returns to nab the FedEx package. After seeing your post looked for this option. Where is my package? I really don’t know what you do, but i guess, i am not worth any time since i am just a mediocre customer who bought a pair of headphones and trusted sony and fedex. FedEx Ground/Home though are all privately contracted drivers vs FedEx Express which is all corporate and employed directly by FedEx, so they're held to a different standard. The driver only knocks at the door and leaves the package. More and more holiday … *We're not officially endorsed by FedEx nor are we a representation of the company*, Press J to jump to the feed. Porch Pirates will closely follow a delivery truck and take the merchandise as soon as the driver is out of sight. It is times like these that shows what companies one can really trust. In my area I have had similar issues with Fed Ex (about 3 times and I live in fairly small town), they said they delivered something and then it shows up a day or two later, because either they dropped it off at the wrong address and my neighbor brings it over, or say they delivered it but didn't and then like magic it appears … For all the fedex workers who said this wasn't possible sorry to break it to you but it's happening. Fedex Delivery Manager is a free tool that allows recipients to see a list of all their incoming FedEx deliveries, get proactive tracking notifications via email or text, and choose from multiple delivery options—including redirecting packages to secure retail locations. I … The driver really did drop it off at the wrong location and someone took it of their porch.. Find instructions for how to pack, get resources, and more. Messages 1,721. Delivery Experience Management helps you stay ahead of lost or damaged packages with ease. FedEx coverage extends to lost and damaged packages, but there may not be anything that they can do if the package was successfully delivered and then stolen. Such a situation can, no doubt, be very alarming, especially if the package is of a high-value item. I was expecting a replacement pair of headphones from song worth $300 and while at work, i received the notification that it is delivered at 11:34am. I asked the leasing office for security camera footage but i was told they don’t have that area covered by cctv. A user on Reddit shared such a horror story surrounding the recent "Zebra" Adidas Yeezy Boost 350 V2 restock, saying a FedEx driver merely pretended to deliver the shoes. Lots of problems with delayed deliveries and bogus attempts. If the tracking page indicates that your shipment is on time, please use the ‘Estimated Delivery Date’ as a guide for when your shipment will arrive. FedEx is very fast regarding its services. See FedEx Express, Ground, Freight, and Custom Critical tracking services. InstructionsClaim filing instructions for FedEx Express, FedEx Ground, and FedEx Freight claims. Jul 24, 2020 #51 FedEx has been the worst for me. One way we deal with that feeling is to share it. FedEx Delivery Manager. Stolen/Lost Package. Adidas and Nike never require signatures which seems stupid to me. Using your tracking number, you can access your package's most up-to-date information. I know I can call FedEx and Walmart, but I'm unsure of what I can do. “He stole a total value of more than $120,000 worth of products from Verizon under the guise of his employment as a FedEx delivery driver,” he said. This wasn’t an expensive item, but what is my obligation here? Generally, it does not take more than 5-7 business days to resolve a claim. FedEx - Suspected Driver Stole My Package. We're also a sanctuary for employees and contractors for FedEx to speak freely! I am really disappointed by both fedex and sony. If there is an issue with a stolen package, contact FedEx at once. Minuteman. FedEx Truck Gets Stolen While Package is Being Delivered. A place for discussion regarding anything FedEx. People seem to be really frustrated at both fedex and sony (and google) with regard to similar incidents. Ive seen packages: kicked, thrown off cat walks, punched (on purpose and accidentally), ive seen the belts that process the packages eat envelopes, smash glass packages, shred packages. The Bear Pit Prev. Its absolutely ridiculous the cost and time they are taking. 188 views . +Buyer:+ +The tracking system shows the package delivered on December 11th, but we did not receive it. What to do if your package shows as delivered but you can't find it. Fedex called today, asked several questions and gave me a case number. But there is no need to panic if you do encounter such a situation. 1; 2; First Prev 2 of 2 Go to page. So think about having all future packages be delivered to a local Fed Ex Office or Walgreens for you to be able to pick up with better hours or to have them held at the station where you can also get them. With convenient and secure package pickup nationwide at FedEx Office, Walgreens and other locations, you won’t have to worry about packages being stolen from your porch. FedEx Hold for Pickup allows you to request packages to be held at a FedEx location. Sorry, this post was deleted by the person who originally posted it. PX Member. I was also expecting another fedex package from adidas, and again i received notification that it was delivered at 1:30pm. And that if I dont hear back until wednesday, I should call sony, give them the case number, and inform them that fedex could not locate the package and ask for a replacement or refund. Other Talk - My neighbors strike again - 2nd FedEx package stolen! When a certain package takes a detour, LateShipment.com sends out an alert to the sender and the receiver. Proper Packaging GuidelinesHelp ensure that your packages arrive on time and in good condition with proper packaging, taping and labeling. They denied my claim because I didn’t pay for signature confirmation and they were of no help to me. Each district has a security department that handles stolen packages. Fedex express is decent but ground and home are just temps & part timers who don't give a shit and you have more of a chance of getting your ps5 stolen. Fedex insists that the package was delivered and it was waiting at the Fedex location inside of the Walmart (apparently this is a thing) When calling this Fedex inside a Walmart, I am informed this location has been closed for months due to Covid. If you never received a confirmation email, or the text claims the package is a gift from an anonymous sender, call UPS, FedEx, or USPS directly to see if you’re being had. Secondly, contact your shipper... it is their claim to make as the paying customer of Fed Ex. I had a problem earlier this year where a single FedEx Ground driver kept swapping packages with my neighbor several houses down the street. That happened to me a few weeks ago with a neighbor's package. I had a package get delivered to a completely different city than the destination city about a month ago. Each district has a security department that handles stolen packages. Having read the similar cases on reddit, i am genuinely scared that I will neither receive the headphones nor a refund. If you have any suggestions, please let me know. A far cry from USPS or UPS. Cookies help us deliver our Services. Thank you all for reading and for your kind responses. Now imagine that FedEx has had that much volume for the last eight months. They only fund it if the item was delivered to the wrong address. Man uses Facebook to find FedEx package allegedly stolen from doorstep. More and more holiday shipping is conducted each year online. FedEx is very fast regarding its services. A report from August Home Inc found nearly 11 million U.S. homeowners have had a package stolen within the past year. Generally, it does not take more than 5-7 business days to resolve a claim. So unless it happened prior to FedEx receiving the package, someone along the way is opening the package, stealing the phone, and taping the package … And I'm sure they just go somewhere and off load the packages into a location and dumb the truck. With FedEx Delivery Manager services, just choose to have your package delivered to one of 11,000 nearby secure locations. We are always leary about leaving packages at apartments because they can easily be stolen and no one will notice. Porch pirates are stepping up their game and just going for the whole truck instead of a package here and a package there. Go. FedEx, like other large fleet operators, use telematics which allows for easily tracking the asset. In summary, your package probably wasn’t stolen, but unfortunately there’s very little you can do about it. *We're not officially endorsed by FedEx nor are we a representation of the company*, Press J to jump to the feed. Mar 25, 2020 #51 6AYoteHunter said: Did my order on my Note 10+. I kept calling FedEx and got really poor service. FedEx Ground/Home though are all privately contracted drivers vs FedEx Express which is all corporate and employed directly by FedEx, so they're held to a different standard. FedEx coverage extends to lost and damaged packages, but there may not be anything that they can do if the package was successfully delivered and then stolen. Global’s Tomasia DaSilva has the … ... How can I prevent my packages from being stolen? Thread starter 6AYoteHunter; Start date Mar 11, 2020; Forums. Sounds like one was Ground and one was Express. So, I’ll look forward to this being resolved and will keep updating here. I had an item stolen by a FedEx driver once, so it does happen . the driver was able to go back and retrieve the package and it will be here within the next few days . At least not by FedEx anyway. The manager was never even approached by a FedEx employee that day with my package. Fortunately, it was not tampered with. Tracking info: https://postimg.cc/fV5bms27 Also tracking number starts with 117067617###, New comments cannot be posted and votes cannot be cast, A place for discussion regarding anything FedEx. Press question mark to learn the rest of the keyboard shortcuts. It is a likely explanation, but there is no way to verify that. I’d been constantly looking for it everywhere, every floor. I checked even all the neighboring apartment complexes, and the leasing office, and it was not there and nobody had seen any packages. Here's a look at what really goes on behind those deliveries. The recipient, sender, or the third-party will have 60 calendar days to claim for the damaged or missing shipment and till 9 months to file for lost item report. Packages containing more than 90 cellphones and an Apple Watch were taken from a FedEx … … There’s a unique feeling of violation associated with theft that does not exist if the package was simply lost or destroyed in transit. CYPRESS, Texas — Package thefts are at an all-time high in 2020 because most people are shopping online. They … 3 weeks later, the Wii magically appeared. The package was scanned and left in front of my door. wbig.iheart.com. Reactions: PaulS60, Member 199413, mojah and 1 other person. However, reading other subreddits and blog posts are really scaring me. If the package is stolen they will not fund the claim. : did my order on my note 10+ at both FedEx and they were delivered correctly neighbor 's.., the first problem is that i accepted and signed for a package get delivered a. 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